website terms and conditions

the legal stuff you need to know when using our site

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Website Terms and Conditions

Last updated 01/02/2021

We are Rachel Ashcroft Mindfulness (“company”, “we”, “us”, or “our”) and www.rachel-ashcroft.co.uk is our website (“Website”). We want to make sure you get the best out of our Website, but also that you use it lawfully and don’t do anything to negatively impact our business or our customers. So by using our Website, you are agreeing to the terms we outline here.

Please ensure you follow the Website terms and conditions, if you don’t or you can’t then you should stop using our Website immediately. If you have any questions or concerns about our Website terms and conditions, please contact us at [email protected].

Property rights
In a nutshell: Everything on our Website belongs to us, so you should not copy, re-use or attempt to replicate our content in any way without our written permission.

Specific restrictions
You are specifically restricted from all of the following without our written permission:

Publishing any of our Website material elsewhere
Selling, renting, sub-licensing and/or commercialising any of the content on our Website
Duplicating, reproducing or copying our content for any purpose.

You MAY view or print pages of our Website for your own personal use, subject to the restrictions outlined in these terms and conditions.

Content you upload

In a nutshell: Some areas of our Website may let you upload your own content such as comments, images or other media or data. Once you do, we then have the right to use that content how we wish.

Where areas of our Website allow you to upload your own content, such as images, comments or text, audio-video or other content, when you do this, the content becomes part of the Website and is the property of Rachel Ashcroft Mindfulness. This means we can re-use, adapt, publish or distribute that content in any way. We also have the right to remove any user-submitted content at any time.

Where any content submitted by you is subject to our privacy policy, for example, personal information, our Privacy Policy dictates what we will do with this information and how we keep it safe.

Cookies
In a nutshell: When you use our Website, we place small files called ‘cookies’ to improve your experience or provide certain services or features on our Website. The cookies we use can vary, but by agreeing to our cookie policy, you are agreeing to let us use them. You can find out more information about what cookies we use and how in our cookie policy. If you do NOT agree to us using cookies, you can opt-out using the banner when you first visit our Website or by visiting our cookie policy.

Privacy Policy
In a nutshell: We process any personal data you send or provide to us in accordance with the law and how we collect, use and process your data, as well as your rights are available on our Privacy Policy.

Liability
In a nutshell: We aren’t liable for any issues or damages caused by the use of our Website or its content. You use our site, services and information we provide at your own risk.

Rachel Ashcroft Mindfulness, its owners or employees, shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Acceptable use
In a nutshell: We are happy for you to use our website, but only on a lawful basis, subject to this policy. So don’t misuse it.

If you use our site, you must not:
Use our Website for any purpose considered unlawful or outside the terms and conditions of this policy
Use our Website to commit any fraud or distribution of malware, viruses or other code, or subject our site to these.
Use our Website to promote unsolicited advertising or spam
Use our site to simulate communications from us or another service for the purposes of collecting information, authentication or obtaining other information (‘phishing’)
Perform any action on our Website that will disrupt it’s operation or experience for us or our customers.
Represent or suggest our Website endorses any other business, services or products unless we have knowingly agreed to this in writing in advance.
Attempt to circumvent any authentication, security or anti-spam protections in place on our Website.
Use our Website to gain unauthorised access to computers, data, systems, accounts or networks.


Links to other websites
In a nutshell: We may link to other websites or companies on the Internet. We cannot control other websites or companies though, so you visit their sites at your own risk and subject to their policies, terms and conditions.

Our Website may contain links to other websites of interest. However, once you have used these links to leave our Website, we do not have any control over that website.

We cannot be responsible for the protection and privacy of any information which you provide whilst visiting other websites and use of those sites are subject to the owner's terms and conditions, separate to our own. You should also be cautious and look at the privacy policy applicable to the website in question before sharing any personal information.


iframes
In a nutshell: Don’t create iframes around our Website without asking us first, we don’t like it.

Without prior approval and written permission, you may not create frames around pages on our Website or use other techniques that alter in any way the visual presentation or appearance of our Website other than it’s native and intended display in a normal web browser by visiting www.rachel-ashcroft.co.uk.


Link removal or incorrect information
In a nutshell: If you think a link or other piece of information on our Website is incorrect or misrepresents a company or individual, please let us know so we can investigate.

If you find any link on our Website or any linked web site objectionable for any reason, you may contact us at [email protected]. We will consider requests to remove links or incorrect information but are not obliged to do this.

While we endeavour to ensure that the information on this Website is correct, we do not guarantee its completeness or accuracy; and we cannot commit to ensuring that the Website remains available or that the material on the website is kept up to date.


Terms and conditions of services or goods
In a nutshell: When you buy a service from us, either on our website or via other means we'll tell you what terms and conditions apply to those and they'll be in addition to any shown here.

These terms and conditions are for our website only. The terms and conditions required for goods, products or services that we provide through our website or elsewhere, are detailed below.

Please ensure you read terms and conditions of goods, products and services carefully and understand them before making any purchases.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Cancellation and Refund Policy for Services and Goods

Fees for courses, including the Mindfulness Now Teacher Training course and any workshops/programmes/courses run by Rachel Ashcroft Mindfulness, whether face-to-face or online, are payable in full and in advance.

If you are unable to attend a course for any reason or wish to withdraw, we request that you give us as much notice as possible, and at least 1 month, so that we can try to fill your place. At the price point we offer, our courses are only viable if we fill all places. We will do what we can to offer you a future course date, which may include offering you an alternative location and/or an alternative delivery format. We do not normally offer a refund other than in exceptional personal circumstances and only where we are able to fill your place on the course.

If you have attended part of a course and/or received the course manual, no refund is possible under any circumstances. Where we provide a refund or part-refund, we will charge you an additional administration fee, currently £25. Any refund we agree is normally paid within 4 weeks of the start date of the relevant course.

Distribution of Materials and Resources 

Any resources distributed or provided by email or on any website or any online service are provided freely and at the discretion of Rachel Ashcroft Mindfulness and/or Mindfulness Now Manchester. Resources distributed in the past may not be distributed in the future and similarly, new resources may be introduced at any time.

Medical Information 

You must declare any relevant conditions that you have prior to the commencement of any service including, in particular, any serious mental health condition, epilepsy, heart condition or asthma. You may be requested to inform or seek consent from your GP or other medical practitioner and, where this is relevant, you must agree to do so before commencing the use of the service.


Complaints or queries

If you wish to make a comment, query or complaint about these terms and conditions you should contact us in one of the following ways:

By email: [email protected]
By phone: 0121 369 2468

Other useful links

Cookie Policyhow cookies on our website work

Privacy Policyhow we use your data